The Microsoft Lync 2010 Adoption and Training Kit provides a one-stop shop
for resources for IT pros, project managers, help desk agents, and trainers. The
kit provides: 
- A workbook that provides step-by-step guidance for each phase of the rollout
and adoption process
- Adoption and training resources, such as primers, email templates, and
templates for a custom Lync 2010 intranet site to help organizations
successfully roll out Lync
- Modular, reusable, rebrandable, and in most cases, customizable user
education and training materials, including frequently asked questions, Quick
Start guides, how-to videos, Work Smart guides, and training videos
- Buzzworthy applications such as IM an Expert and learning tools such as the
Lync How-to that you can use to generate user excitement and drive the adoption
of Lync