Audiocodes Smart TAP Call Recording for Lync
AudioCodes SmartTAP for Microsoft Lync is a secure and stable call recording solution that enables the recording of key business interactions within any Microsoft UC environment, including Microsoft Lync and Office communications Server R2. Built on proven technology and leveraging years of experience in developing and integrating call recording solutions, SmartTAP is compatible with VoIP, TDM, and hybrid telephony environments. The solution can be easily configured using an intuitive web-based interface, which simplifies system deployments and reduces support requirements.
SmartTAP also supports the Microsoft wideband Real Time Audio (RTA) codec, enabling transcoding to other media types for download, email or playback. The Passive End Point Technology captures SRTP signaling while preserving the data integrity and quality of the conversation. The system is also highly scalable and can be configured on a single or distributed server deployment.
SmartTAP enables recording of calls for compliance, liability, quality assurance, security and sales verification. The system allows users to select who to record, and when to record. SmartTAP is easily configured to record calls by individual users or by specific device. Using XML, SmartTAP can be easily configured to start and stop recording based on the customer’s specific requirements.