Microsoft Unified Communications

Lync Server 2013 Multitenant Hosting Pack

William van Male — Sat, 15 Jun 2013 17:58:00 GMT

The Lync Server 2013 Multitenant Hosting Pack enables service providers to sell value-added, Lync-based solutions to small and midsized customers. The hosting pack topology, based on Lync Online, enables partners to offer a more cost-effective topology to manage a large number of tenants with fewer users, which makes the offering compelling to small-to-midsized customers.

Authors: Wajih Yahyaoui, Microsoft Senior Program Manager | Randall DuBois, Microsoft Senior Technical Writer

Published: June 12, 2013 on Nexthop

Product version: Lync Server 2013 Multitenant Hosting Pack

The Microsoft Lync Server 2013 Multitenant Hosting Pack enables service providers to sell value-added Lync-based solutions to small and midsized customers. Partners can customize their offerings with value-added services beyond what is available in Lync Online by integrating third-party applications, as well as bundle offers with additional network services, hardware and ongoing support.

Due to the infrastructure requirements of a single-tenant Lync Server, it is not economical to host the service for customers with less than 300 users. In addition, the standard on-premises Lync Server cannot be securely configured in a multi-tenant architecture deployment. The hosting pack topology, based on Lync Online, enables partners to offer a more cost-effective topology to manage a large number of tenants with fewer users, which makes the offering compelling to SMB customers.

Lync 2013 TechEd june 2013 Video's and Presentations

William van Male — Mon, 10 Jun 2013 09:13:00 GMT

TechEd North America - New Orléans - 3-6 juni 2013

Learn about the future of Microsoft’s products, solutions and services directly from the leaders with news, announcements, and demos.

Connect with Microsoft and industry thought leaders, and fellow attendees that share your technology interests and business challenges.

Explore in Hands-on Labs and Technical Learning Centers designed to give you practical experience with the latest tools and technologies.

Plan the features and architecture to support your product and business goals and to prepare your skills for the future

Attend technical sessions delivered by Microsoft engineers and industry experts

Event site and Channel9 Session video's and slides.

Lync voor Mac - new version: 14.0.5 - juni 2013

William van Male — Mon, 10 Jun 2013 09:05:00 GMT

Deze update biedt de volgende verbeteringen:

Ondersteuning voor Online Lync en Lync Server 2013.
Automatische configuratie met Office 365.
Voice mail-indicator om te zien hoeveel voice mails en een lijst met voice mails.
De mogelijkheid om te spelen stem van de Lync voor Mac 2011 client e-mails.
Druk lang op 1 access voicemail.
Voer het geluid voor het hekje (#) sleutel nu speelt in Dual tone multi-frequency (DTMF).
Dank gemachtigde wordt weergegeven in een groep contactpersonen.
Verbeterde prestaties voor het delen van het bureaublad.
Druk lang op 0 voor het plusteken (+)-teken.
Het plusteken (+) wordt nu ondersteund vanuit de nummerkeuze.
Kiestoon wordt afgespeeld wanneer u de verbinding verbroken of niet met een oproep verbonden.
Het venster Lync komt naar de voorgrond wanneer u niet bent verbonden.
Ophalen van agenda-informatie wordt ondersteund.
Gesprekgeschiedenis voor gesprekken is nu beschikbaar.
Ondersteuning voor het vastleggen van meldingen van gesprekken en on line vergaderingen.
Lokale back beltoon voor uitgaande PSTN-gesprekken is nu beschikbaar.
De kwaliteit (QoE) XML-bestand wordt nu worden gevalideerd voor de functionaliteit voor stem kwaliteit (VQ).

Problemen die door de update worden opgelost

De update corrigeert de volgende problemen:

2844262
(http://support.microsoft.com/kb/2844262/)
Foutbericht wanneer u een plusteken (+) op de nummerkeuze in Lync voor Mac 2011
2851281
(http://support.microsoft.com/kb/2851281/)
U kunt niet deelnemen aan een on line vergadering op een Lync voor Mac 2011-apparaat
2844273
(http://support.microsoft.com/kb/2844273/)
Gebruikers horen ring-back Toon voor uitgaande gesprekken via PSTN in Lync voor Mac 2011 niet
2844266
(http://support.microsoft.com/kb/2844266/)
Gebruikers kunnen niet ophalen agendagegevens in Lync voor Mac 2011
2844270
(http://support.microsoft.com/kb/2844270/)
Gebruiker wordt losgekoppeld van een desktop of de sessie in een on line vergadering in Lync voor Mac 2011 delen van toepassingen
2844265
(http://support.microsoft.com/kb/2844265/)
Er is een update waarmee u uw gesprekken geschiedenis beschikbaar voor Lync voor Mac 2011
2844271
(http://support.microsoft.com/kb/2844271/)
Nu ontvangen gebruikers een melding voor opname als een gesprek of een on line vergadering wordt vastgelegd in de Lync voor Mac 2011
2851280
(http://support.microsoft.com/kb/2851280/)
Niet aanmelden bij Lync voor Mac 2011 met behulp van een Office-365-account
2851290
(http://support.microsoft.com/kb/2851290/)
Gespreksinformatie wordt niet weergegeven in de Media kwaliteit diagnostische rapporten voor een apparaat met Lync voor Mac 2011
2851291
(http://support.microsoft.com/kb/2851291/)
Er is een update beschikbaar waarmee de beheerfuncties van gemachtigde toegevoegd aan Lync voor Mac 2011
2837047
(http://support.microsoft.com/kb/2837047/)
Foutbericht wanneer u probeert deel te nemen aan een on line vergadering op een Lync voor Mac 2011-apparaat
2837048
(http://support.microsoft.com/kb/2837048/)
Delen van bureaublad delen of video sessie wordt verbroken wanneer u Lync voor Mac 2011

Deze update corrigeert bovendien ook de crash probleem in de invoegtoepassing startpictogram deelnemen aan.

Nokia Expert Center - Lync Resource Hub

William van Male — Mon, 10 Jun 2013 09:00:00 GMT

Microsoft Lync ® Server offers instant messaging (IM), presence, conferencing, audio and video over 3G/4G and WiFi. Lync telephony solutions can support enterprise-level collaboration requirements. This resource hub gathers material related to using Lync with Nokia phones.

Lync Summerfair - woensdagmiddag 12 juni - Maarssen

William van Male — Wed, 05 Jun 2013 09:23:00 GMT

Kom op woensdag 12 juni naar de SES Lync Summer Fair!

Op de SES Lync Summer Fair presenteren ruim 30 bedrijven hun oplossingen voor de Social Enterprise gebaseerd op het Microsoft Lync 2013. Workshops van bedrijven, gebruikers én een expo geven u een goede gelegenheid om u te oriënteren op de mogelijkheden van het nieuwe Lync voor uw bedrijf.

Kom op de SES Lync Summer Fair tijdens een aantal boeiende open workshops en hands-on sessies meer te weten over:

Alle functionaliteiten van Microsoft Lync als telefoniecentrale (soft pbx)
De extra communicatiemogelijkheden die Lync biedt, als chat, conference call en videobellen.Met de laatste updates m.b.t. de Lync editie 2013
De koppeling van Lync met alle mobilityoplossingen
De integratie van Lync met andere bedrijfsapplicaties als ERP en CRM
Een aantal pakkende praktijkcases

Lync-Skype Connectivity Provisioning guide

William van Male — Wed, 29 May 2013 20:08:00 GMT

Lync Server supports connectivity with Skype. This connectivity allows Skype users and Lync users to add each other as contacts, exchange instant messages and make audio calls. Skype connectivity allows your Lync Server users to add Skype contacts using the Skype user’s Microsoft Account (MSA). Skype clients can add Lync users to their contact list. Based on policies administratively set in Lync Server, Lync and Skype users will be able to communicate using instant messaging, see each other’s presence, and initiate audio calls.

The provisioning process for Lync - Skype connectivity has changed, as compared to previous PIC provisioning methods. The Lync - Skype provisioning process can take up to thirty days to complete. It is recommended that you start this process first, prior to completing the remaining steps in this document. After the Lync - Skype provisioning process is completed for your account, the account is activated and your eligible users are enabled for public IM connectivity.

LINK en Lync Team Blog en Skype Blog

NetSocket Cloud Experience Manager for Microsoft Lync

William van Male — Sun, 19 May 2013 09:37:00 GMT

Microsoft Lync connects people everywhere as part of their everyday productivity experience. When issues in the underlying IP network affect a user’s Lync experience, unified communications (UC) managers need to solve those problems immediately. Unfortunately, many service assurance solutions on the market today fall short and do not capture all the information necessary or automatically correlate related issues back to these root causes. In addition, the number of costly third-party probes required at each endpoint in a Lync UC routed network can exceed what many companies can afford.

This paper will discuss how NetSocket's Cloud Experience Manager's (CEM) unique integration with the Microsoft Lync Network Diagnostics API can provide the insight required to anticipate, isolate and remediate voice, video and data issues in Lync and hybrid UC environments. It also describes a demonstration of how CEM resolves Lync issues in a real-world scenario.

Exchange 2013 Server Role Requirements Calculator

William van Male — Tue, 14 May 2013 18:07:00 GMT

It’s been a long road, but the initial release of the Exchange 2013 Server Role Requirements Calculator is here. No, that isn’t a mistake, the calculator has been rebranded. Yes, this is no longer a Mailbox server role calculator; this calculator includes recommendations on sizing Client Access servers too! Originally, marketing wanted to brand it as the Microsoft Exchange Server 2013 Client Access and Mailbox Server Roles Theoretical Capacity Planning Calculator, On-Premises Edition. Wow, that’s a mouthful and reminds me of this branding parody. Thankfully, I vetoed that name (you’re welcome!).

The calculator supports the architectural changes made possible with Exchange 2013:

Client Access Servers

Like with Exchange 2010, the recommendation in Exchange 2013 is to deploy multi-role servers. There are very few reasons you would need to deploy dedicated Client Access servers (CAS); CPU constraints, use of Windows Network Load Balancing in small deployments (even with our architectural changes in client connectivity, we still do not recommend Windows NLB for any large deployments) and certificate management are a few examples that may justify dedicated CAS.

When deploying multi-role servers, the calculator will take into account the impact that the CAS role has and make recommendations for sizing the entire server’s memory and CPU. So when you see the CPU utilization value, this will include the impact both roles have!

When deploying dedicated server roles, the calculator will recommend the minimum number of Client Access processor cores and memory per server, as well as, the minimum number of CAS you should deploy in each datacenter.

...

Full article on Exchange Team Blog.

Lync 2013 VDI Plugin for Citrix XenApp - Tech Preview

William van Male — Wed, 24 Apr 2013 07:51:00 GMT

As you may have already noticed, earlier this week we opened up our Tech Preview program for optimized support of the Microsoft Lync™ 2013 client to all current Citrix XenApp customers under active Subscription Advantage. This phase of the Tech Preview program gives our customers the opportunity to evaluate the Citrix Receiver Display Adapter that integrates with Microsoft’s Lync™ 2013 VDI Plug-in for Windows. The Display Adapter plug-in has been posted on the Citrix Downloads page under “Citrix Receiver” in the “Betas and Tech Previews” section (visible to Citrix customers and partners after login). Please use the Support Forum to provide feedback or request assistance from the community.

Full article and Q&A on Citrix Blog.

SMART Room System™ for Microsoft® Lync®

William van Male — Mon, 15 Apr 2013 15:24:00 GMT

Transform your meetings with the SMART Room System for Microsoft Lync. An integrated, turn-key hardware solution, it combines SMART’s industry leading interactive displays with Microsoft Lync to enable rich audio, video and data collaboration. This helps engage every meeting participant by enabling them to contribute ideas in more creative ways and provides them with a more inspired way to collaborate.

LINK naar website of de video

Lync 2013 Rollout and Adoption Success Kit (RASK) Core Planning Resources

William van Male — Fri, 29 Mar 2013 13:02:00 GMT

Overview

The Lync 2013 RASK Core Planning Resources contains three pivotal documents designed to help plan and execute your rollout and adoption strategy for Lync 2013. Intended for use with the Lync 2013 Rollout and Adoption Success Kit (RASK), this download includes the following three core resources:

Lync Deployment Readiness Report This customizable report helps you define your success metrics and gauge readiness to move between the rollout phases of RASK. In addition, this report enables you to track your rollout progress across various work streams and stakeholders, making it an ideal resource for keeping project teams aligned and for sharing progress with key decision makers or executive sponsors.
Lync Deployment Readiness Report Guide This guide describes how to customize the Lync Deployment Readiness Report and apply it to your own situation and project goals.
Lync Rollout and Adoption Workbook Essentially a comprehensive project plan template, the Workbook details individual tasks across the defined phases and focus areas and allows you to track day-to-day activities to completion. The Workbook is a complement to the Deployment Readiness Report which enables a more holistic view and determine "go/no-go" decisions at the major milestones of your deployment.

It is highly recommended that you also leverage all of the valuable templates and resources available for RASK, available for download at Lync 2013 Rollout and Adoption Success Kit (RASK)Resources.

Law Enforcement Requests Report 2012 released by Microsoft

William van Male — Thu, 21 Mar 2013 16:17:00 GMT

General Counsel & Executive Vice President, Legal & Corporate Affairs, Microsoft

Today, we are releasing our 2012 Law Enforcement Requests Report. This is our first Law Enforcement Requests Report. It provides data on the number of requests we received from law enforcement agencies around the world relating to Microsoft online and cloud services and how we responded to those requests. All of our major online services are covered in this report, including, for example, Hotmail, Outlook.com; SkyDrive; Xbox LIVE; Microsoft Account; and Office 365. We’re also making available similar data relating to Skype, which Microsoft acquired in October 2011.

We will update this report every six months.

Our Perspective

In recent months, there has been broadening public interest in how often law enforcement agencies request customer data from technology companies and how our industry responds to these requests. Google, Twitter and others have made important and helpful contributions to this discussion by publishing some of their data. We’ve benefited from the opportunity to learn from them and their experience, and we seek to build further on the industry’s commitment to transparency by releasing our own data today.

Like others in the industry, we are releasing publicly the total number of requests we receive from law enforcement in countries around the world and the number of potentially affected accounts identified in those requests.

We are also publishing additional data that we hope will provide added insights for our customers and the public who are interested in these issues. For example, we are providing more detailed information that shows the number of law enforcement requests resulting in disclosure to these agencies of “customer content”, such as the subject line and body of an email exchanged through Outlook.com; or a picture stored on SkyDrive. We similarly are reporting on the number of law enforcement requests that result in disclosure only of “non-content” data, which includes account information such as an email address, a person’s name, country of residence, or gender, or system-generated data such as IP addresses and traffic data.

Lync 2013 Mobile Clients - FAQ, QuickRef, OnlineHelp etc

William van Male — Fri, 15 Mar 2013 22:05:00 GMT

If your organization uses Lync, you can download a Microsoft Lync 2013 app for your mobile device to stay connected on the go.

For a list of features supported on each mobile device, see the Mobile Client Comparison Tables* in the Microsoft TechNet library.
For known issues, see Lync 2013 known issues and go to the Lync Mobile (release) section.

This page lists the mobile devices for which Lync 2013 mobile apps are available. Also included are links to resources that will help you get started with using Lync 2013 on your mobile device.

Lync Now! 11 april 2013 - Nobel Seminar - Communicatie Anywhere Anytime met Lync

William van Male — Wed, 13 Mar 2013 10:01:00 GMT

Communicate anytime anywhere: Lync now! 11 april 2013

Op 11 april organiseert Nobel een informatieve sessie rondom Microsoft Lync. Deze sessie is voor iedereen die meer wil weten over Lync, wat het voor u kan betekenen en wat de voordelen zijn van het gebruik van Lync.

Waarom is het voor u interessant

U wilt graag weten wat Lync voor u kan betekenen
U neemt graag een overwogen beslissing over Lync

De titel zegt het al, communiceer altijd en overal met Lync. Microsoft zelf zegt over Lync het volgende: “Microsoft Lync maakt nieuwe vormen van samenwerking mogelijk. Communicatie wordt interactie, met nadruk op samenwerking, betrokkenheid en toegankelijkheid vanaf elke plek.”

Naast de diverse functies van Lync die worden toegelicht, staan we tijdens de sessie ook stil bij de toepassingen. Op welke manier kan de functie een meerwaarde zijn voor uw organisatie. Zijn er zaken die wellicht ander georganiseerd worden, bij het gebruik van Lync. “Kunnen we anders gaan werken en wat betekent dat voor ons?”, is een vraag die we graag beantwoorden.

In één middag op de hoogte van de mogelijkheden en toepassingen van Lync voor uw organisatie, Nobel maakt het mogelijk tijdens “Communicate anytime anywhere: Lync now!”

Het programma

12:00 – 13:00 Ontvangst met lunch
13:00 Start van Communicate anytime anywhere: Lync now!
13:03 – 13:21 Een warm welkom, intro op Lync Jan-Willem Smit
13:23 – 13:48 Demonstratie van Lync, wat kan je er eigenlijk allemaal mee? Joost Gelijsteen
13:51 – 14:25 Toepassing en klantcase
14:27 – 14:51 Break: koffie, thee, koekje
14:53 – 15:28 Microsoft, Lync and a lot more
16:01 – 16:18 Toegevoegde waarde, rendement voor uw organisatie Jan-Willem Smit
16:20 – 17:00 Napraten met een hapje en drankje

Locatie

Nobel Naarden
Gooimeer 18
1411 DE Naarden

Goto: Nobel Event

Lync Server 2013 Capacity Calculator

William van Male — Mon, 04 Mar 2013 21:50:00 GMT

A spreadsheet for calculating a user’s hardware requirements for a Lync 2013 configuration based on information that the admin supplies about number of users, types of communication, and expected traffic. Includes a Microsoft Word document explaining the tool and how to use it.

LINK